Readings in Total Quality Management

This text offers a complete overview of the dynamic field of Total Quality Management, which many analysts call the most important field of management study in the U.S. today. Used as the main text or as a supplement, it is ideal for courses in Operations, Organizational Behavior, Human Resources or Management departments. Features: * Combines representative readings by current leading figures in the field, as well as contributions from "founding fathers". * Offers cutting edge approaches to TQM like Hoskin Planning and Quality Function Deployment. * Comprehensive overview covers history, key concepts and real-world models. * Includes Baldrige Award guidelines. * Chapter 3 provides students with seven quality control tools and seven management planning tools. * Chapter 7 presents an innovative approach to management-labour relations.

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Yazar	Harry Costin
Yayın Evi	Cengage Learning
tarafından gönderildi	1 Ocak 1980

Independently Published 4 Ocak 2017 5 Ocak 2017 Financial Times/ Prentice Hall Philip M. Parker Positive Notebook Icon Group International Cengage Learning Intl Business Pubn 3 Ocak 2017 1 Ocak 2015 Bob de Great Gazi Kitabevi; 1. baskı Kolektif PRENTICE HALL 1 Haziran 2018 1 Ocak 1980 John Wiley & Sons Inc

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Baskı Detayları

Yazar	Harry Costin
İsbn 10	0030973015
İsbn 13	978-0030973017
Yayın Evi	Cengage Learning
Dil	İngilizce
tarafından gönderildi Readings in Total Quality Management	1 Ocak 1980